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Todd, my thoughts on sending it in.

November 13, 2022 10:16PM avatar
With metal detectors and factory service, if I am not present I call to get a Repair Authorization Number ... usually.

With spare coils and pinpounters, I generally don't. I make sure they are clean. Write a one page letter with my name, address, e-mail and phone number, describe the issue I am having, and ask them to let me know the problem and return date as I need the coil/pinpointer for detecting.

I NEVER make any reference to warranty or when I got it. Just a Hi, this is me and where I am, I am using your product and it doesn't work properly, and I need it.

Then I either hear it is:

** Fixed and being returned.

** Replaced with that coming to me.

** Or sometimes they found the issue and mention a modest cost to repair or replace.

Most of the time it has been one of the first two.

Monte

"Your EYES ... the only 100% accurate form of Discrimination!"

Stinkwater Wells Trading Post
Metal Detector Evaluations and Product Reviews
I'm now 'back home' in Farr West Utah
monte@ahrps.org ... or ... monte@stinkwaterwells.com
503-481-8147
Detector Outfit: A selection of my chosen makes and models, with the best coils mounted for the tasks I'll take on.
F-19 .. Racer .. Vanquish 540 .. FORS Relic .. Inca .. Silver Sabre ┬ÁMAX .. Bandido II ┬ÁMAX .. XLT
Pinpointers: Garrett AT Pro-Pointers .. Headphones: 'Hornet' & 'Wasp' .. MS-3 Z-Lynk .. ML-80
*** All working well today to make memories for tomorrow. ***
Subject Author Views Posted

Garrett Carrot has lost sensitivity

Timbertodd 134 November 12, 2022 04:38PM

Re: Garrett Carrot has lost sensitivity

Timbertodd 52 November 13, 2022 08:21PM

Todd, my thoughts on sending it in.

Monte 56 November 13, 2022 10:16PM

Re: Garrett Carrot has lost sensitivity

D&P-OR 60 November 13, 2022 03:00PM

Still like the Garretts

OregonGregg 112 November 13, 2022 01:49PM

Re: Still like the Garretts VS Nokta

Kickindirt 54 November 14, 2022 07:29PM

Re: Still like the Garretts VS Nokta

Timbertodd 80 November 16, 2022 04:24PM

Re: Garrett Carrot has lost sensitivity

Timbertodd 64 November 13, 2022 11:26AM

Re: Garrett Carrot has lost sensitivity

Sodbuster 58 November 13, 2022 08:34PM

Re: Garrett Carrot has lost sensitivity

Timbertodd 61 November 14, 2022 07:18AM

It's Monday ... Send it in today! smiling smiley

Monte 60 November 14, 2022 10:23AM

Todd, I have 2 suggestions of what I would do.

Monte 67 November 12, 2022 10:36PM

Re: Garrett Carrot has lost sensitivity

Kickindirt 87 November 12, 2022 07:07PM

Re: Garrett Carrot has lost sensitivity

Remfire 66 November 13, 2022 09:03AM

With Joel and Roger, I agree.

Monte 70 November 13, 2022 10:40AM

Re: Garrett Carrot has lost sensitivity

Timbertodd 121 November 12, 2022 07:32PM

Re: Garrett Carrot has lost sensitivity

kac 85 November 12, 2022 11:18PM

The best service I am aware of! N/T

Monte 42 November 13, 2022 04:30AM



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