It's possible you are busy with a customer and don't answer the phone, or that you are busy with a delicate repair and not answer the phone.
But when you are the USA Service Center for Nokta, and you get phone calls and messages for 4 or 5 day and never return a call, then that is NOT acceptable service.
He is also a Dealer and I was leaving messages not just for a repair to replace the circuit board in an 'as-new' Racer 2, but also inquiring about a 7" Concentric search coil, but nothing.
Monte
"Your EYES ... the only 100% accurate form of Discrimination!"
Stinkwater Wells Trading Post
Metal Detector Evaluations and Product ReviewsI'm now 'back home' in Farr West Utah monte@ahrps.org ... or ... monte@stinkwaterwells.com 503-481-8147Detector Outfit: A selection of my chosen makes and models, with the best coils mounted for the tasks I'll take on.F-19 * F-5 * Racer * Racer 2 * V-540 * Relic * Silver Sabre µMAX * Bandido II µMAX * XLTPinpointers: Garrett AT Pro-Pointers .. Headphones: 'Hornet' .. MS-3 Z-Lynk .. ML-80 *** All working well today to make memories for tomorrow. ***