The best thing for you to do is email Dilek and explain/ask her about this situation.-----Even if Monte has contacted her it would be a good thing to do also---just so she will know this isn't an isolated incidence.----"The squeaky wheel gets the oil"!

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ScoTTT2
yea and no doubt...not trying to make excuses for someone I don't know and follow up/service part of a sale can make or break any future buys on my part. Hopefully there is some reason I don't understand that will be resolved in short order.