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Re: Whites customer service

August 03, 2019 08:22PM
I totally agree Jack.----Whites Service Dept. is second to none!-----One case in point: My beloved TRX pinpointer finally gave up the ghost.----I contacted Todd at Whites & I told him that it was waaaay out of warranty but I would like to get it fixed (on/off switch).-----He said "send it in, I'll take care of it"-----Within a very reasonable length of time, I get a box from Whites & lo & behold---a spankin new TRX--papers & all.-------How cool is that?-----I started out with Whites & Compass----Compass is gone--I surely hope Whites can survive this tough competitive market place these days.----------Del
At the risk of sounding like a broken record I had to put a shout out as to how great Whites service department really is. I had never had anything break or go bad so just never had any experiences with Whites. Recently had them go over my V3I and threw in the headphones that I bought the rehab kit but my fat fingers couldn’t do it. They returned a brand new set! Also upgraded a couple coils to the V-rated versions. These guys cannot be replaced. Holley the lady you talk to is the most pleasant, accommodating person I’ve ever encountered. I enjoy using Whites because there built like a tank and work very well. I only hope this fine American company can find a way to survive in today’s competitive marketplace. If there’s a Hall of Fame in services Whites would be at the top!
Your mileage may vary Jack
Subject Author Views Posted

Whites customer service

Kraemer 427 August 03, 2019 04:36PM

Re: Whites customer service

RickUK 308 August 05, 2019 06:01AM

Re: Whites customer service

D&P-OR 290 August 03, 2019 08:22PM

Re: Whites customer service

jmaryt 383 August 03, 2019 08:35PM

Re: Whites customer service

D&P-OR 358 August 03, 2019 10:15PM

A corrected version, by personal requests.

jmaryt 368 August 05, 2019 11:13AM

Re: Whites customer service

silverhound2 330 August 05, 2019 07:31PM

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